Setup Guide Beta

Send your event data from RudderStack to Customer.io Audience.

  •   2 minute read  

This guide will help you set up Customer.io Audience as a destination in the RudderStack dashboard. It also lists the configuration settings required to correctly send data from the supported sources to Customer.io.

Connection compatibility

Destination Information
  • Status: Beta
  • Supported sources: Warehouse
  • Refer to it as Customer.io Audience in the Integrations object.
Connection Modes
SourceCloud modeDevice modeHybrid mode
Warehousesupportednot supportednot supported
Supported Message Types
SourceIdentifyPageTrackScreenGroupAliasRecordAudienceList
Cloud mode
Supported sourcesnot supportednot supportednot supportednot supportednot supportednot supportedsupportednot supported

Setup

  1. Set up a Reverse ETL source in the RudderStack dashboard.
  2. In the Overview tab, click Add destination > Create new destination.
Connect new destination to Reverse ETL source
  1. From the list of destinations, search for Customer.io Audience and click Continue.

Connection settings

Configure the following settings to set up Customer.io Audience as a destination in RudderStack:

Setting
Description
NameSpecify a unique name to identify the destination in RudderStack.
Site IDSpecify your Customer.io site ID by going to Settings > Account Settings > API Credentials > Track App Keys> Site ID in your Customer.io dashboard.
API KeySpecify the API key corresponding to the site ID specified above.
App API KeySpecify your Customer.io app API key by going to Settings > Account Settings > API Credentials > App API Keys> API Key in your Customer.io dashboard.
RegionChoose your Customer.io data center from US or EU.

RudderStack uses the US region by default .

Next steps


Questions? Let's figure it out together.

Join the RudderStack Slack community to connect with other users, customers, and the RudderStack team — or reach out for direct support.

Slack community Join now Email support Reach out