Service Access Tokens

Generate and manage organization and workspace-level service access tokens in RudderStack.
Available Plans
  • growth
  • enterprise

This documentation is applicable for the legacy Permissions Management (RBAC) system.

See Service Access Tokens for information on generating and managing Service Access Tokens in the new Access Management (PBAC) system.

A Service Access Token (SAT) enables applications access to RudderStack APIs, providing a flexible, secure, and centralized way for you to programmatically interact with resources and services in the platform.

Overview

Unlike Personal Access Tokens which are tied to individual users, Service Access Tokens provide centralized access to resources within an Organization or Workspace, ensuring continuity and reducing the risk of disruptions when members are removed or their roles change.

Operations performed with Service Access Tokens are logged and audited against the token, ensuring that activities are traceable to the token rather than an individual user.

RudderStack recommends using:

  • Service Access Tokens for production use cases that require shared access to the services and resources across the organization or workspace.
  • Personal Access Tokens for testing a service/feature or personal use cases.

Service Access Token types

You can generate the following two types of SATs in RudderStack:

Organization-level SATs

Organization-level Service Access Tokens are associated with the entire organization and have the Org Admin permissions by default.

You can use these tokens only for authenticating your SSO SCIM and the Audit Log API.

Workspace-level SATs

Workspace-level SATs are linked to a specific workspace. Their usage is restricted to workspace-level resources (Sources, Destinations, Transformations, Tracking Plans, etc.) and APIs.

Workspace-level SATs cannot interact with organization-level functionalities like Audit Logs or SCIM provisioning.

Generate Service Access Token

Note that:

  1. Go to Settings > Organization > Service Access Tokens tab.
Service Access Tokens tab in RudderStack dashboard
  1. Click the Organization or Workspace tab depending on whether you want to generate an organization-level SAT or workspace-level SAT.
  2. Click Generate new token.

You will see the below settings depending on the tab chosen in Step 2:


  1. Enter the name of the SAT and click Generate.
Generate new org level SAT
  1. Note the token value.
Note org level SAT value
Make sure to secure the token. You will not be able to see it again once you click Close.

Questions? Let's figure it out together.

Join the RudderStack Slack community to connect with other users, customers, and the RudderStack team — or reach out for direct support.