# RudderAI in Slack


RudderAI is available in your designated Slack channel as a conversational assistant. It provides the same core RudderAI capabilities, including pipeline monitoring, issue debugging, data quality analysis, and documentation answers.

See [RudderAI Key Capabilities]({{< ref "ai-features/rudder-ai/capabilities.md" >}}) for the complete list of supported tasks and example questions.

## Availability

RudderAI in Slack is available for [Enterprise](https://rudderstack.com/enterprise-quote) and [Growth](https://rudderstack.com/pricing) plan customers. 

Contact your RudderStack representative to:

- Enable RudderAI for your workspace
- Set or change your designated Slack channel
- Opt out of RudderAI

## Access the assistant

Mention **@RudderAI** in your designated Slack channel to start a conversation. RudderAI responds in the same thread.

## Key features

- **Thread-based conversations**: Each mention starts or continues a conversation thread. RudderAI uses the thread context to understand follow-up questions.
- **File and screenshot uploads**: Attach screenshots or error logs directly in the Slack thread to give RudderAI additional context for troubleshooting. Upload the image alongside your message describing the issue.
- **Natural language**: Use plain language to ask questions — no special syntax or commands required. For example, ask "Why are events failing for my Amplitude destination?" instead of looking up destination IDs yourself.

## Limitations

- RudderAI responds **only** in the designated Slack channel. You cannot use it in direct messages or other channels.
- Anyone in the designated Slack channel can interact with RudderAI, including users who may not have direct access to the connected RudderStack workspace.
- RudderAI works within your production workspace only.

## Access and permissions

RudderAI can't create, modify, or delete any workspace configuration. It works within your production workspace and follows the same access model described in [RudderAI Security and Compliance]({{< ref "ai-features/rudder-ai/security.md" >}}).

{{< warning >}}
RudderAI can make mistakes. Verify responses before acting on them.
{{< /warning >}}

## See more

- [RudderAI Overview]({{< ref "ai-features/rudder-ai/_index.md" >}})
- [RudderAI in Dashboard]({{< ref "ai-features/rudder-ai/web.md" >}})
- [RudderAI Key Capabilities]({{< ref "ai-features/rudder-ai/capabilities.md" >}})
- [RudderAI Security and Compliance]({{< ref "ai-features/rudder-ai/security.md" >}})
- [RudderAI Best Practices]({{< ref "ai-features/rudder-ai/best-practices.md" >}})
- [RudderAI FAQ]({{< ref "ai-features/rudder-ai/faq.md" >}})